A little late on this thread but I will let you know of my dealing with Ryan from here in the UK.
I bought an item from him at $600, clearly at this value I requested insurance, for which I paid for, for my peace of mind.
I waited weeks for the parcel to arrive and after sending numereous Emails I eventually received a response. he explained he had been away on business and he would chase the issue as soon as possible.
Again a few weeks elapsed, no parcel, I sent more Emails and eventually I received another reply he explained the parcel could not be traced and that neither he nor I could claim for the missing package
To say I was P***ed off is an understatement. As his reputation on these type of Forums was as then untarnished, I believed this to be a genuine mistake and thus we agreed between us that I should received a $300 refund and an Laufshutzer 34 as compensation and he would right off the remaing $300 at his end.
As I paid through Paypal I did received the $300 refund that week but never received the barrel carrier
I understand that people do not live constantly attached to their PC monitors and that there may be delays in answering Emails due to work or family commitments but when you are dealing with buyers money or selling items as part of a business it's important to keep in touch with the customer.
I think Ryan seriously needs to work on his "Customer relations" issues.
I will not deal with this individual again.
All the best to those with ongoing issues I hope things are recitified sooner rather than later.